If Airlines Ruled the World

Dear Valued Amazon Customer,

We regret to inform you that your order for Leo Tolstoy’s War and Peace cannot be fulfilled at this time due to product unavailability. It is the policy of Amazon to sell more copies of our books than we have in stock, on the chance that earlier orders may be cancelled. Unfortunately we have drastically underestimated demand for this title.

We do value your business, thus we will be sending you an only very slightly used copy of Fyodor Dostoevsky’s Crime and Punishment instead. It will be arriving in four to six weeks. We understand that your original order was due to be shipped in three days, and that your replacement title has a significantly lower retail price, and we regret that we are not able to offer any refund or adjustment to your payment. We remind you that these policies are clearly outlined in our Terms of Service (which you may obtain by sending in a self-addressed, stamped envelope to our corporate office).

As always, we thank you for shopping with us, and we look forward to your continued business.

Amazon Customer Service Continue reading “If Airlines Ruled the World”